Castle Merch Site
Designed an online ordering platform and successfully processed 7 orders in the first three months.
Duration
Duration
February - May 2024,
4 months
February - May 2024,
4 months
Skills
Skills
Website Design, UI Design
Website Design, UI Design
About the Project
About the Project
Castle Merch Site was designed to streamline the process for Castle Building Centres Group members to purchase their exclusive merchandise by shifting from a PDF-based method to an online ordering platform. This transition also maintained the traditional PDF order forms, providing a seamless transition for members.
Castle Merch Site was designed to streamline the process for Castle Building Centres Group members to purchase their exclusive merchandise by shifting from a PDF-based method to an online ordering platform. This transition also maintained the traditional PDF order forms, providing a seamless transition for members.
About the Client
About the Client
Castle Building Centres Group Ltd., established in 1963, stands as a prominent Canadian member-owned buying group specializing in Lumber, Building Materials, and Hardware. With a steadfast commitment to success, the company's primary focus revolves around supporting and enhancing the achievements of its independent member locations scattered across Canada.
Castle Building Centres Group Ltd., established in 1963, stands as a prominent Canadian member-owned buying group specializing in Lumber, Building Materials, and Hardware. With a steadfast commitment to success, the company's primary focus revolves around supporting and enhancing the achievements of its independent member locations scattered across Canada.
Challenge
Challenge
Castle’s ordering system relied heavily on PDF-based forms, requiring members to manually download, fill out, and submit their orders. While this method had been effective for years, it was becoming increasingly inefficient. There was a growing demand for a more intuitive, digital solution to streamline the ordering process. Additionally, the platform needed a secure login system to ensure that only Castle members could access it.
Castle’s ordering system relied heavily on PDF-based forms, requiring members to manually download, fill out, and submit their orders. While this method had been effective for years, it was becoming increasingly inefficient. There was a growing demand for a more intuitive, digital solution to streamline the ordering process. Additionally, the platform needed a secure login system to ensure that only Castle members could access it.
Client Hesitations:
Client Hesitations:
“Switching from a long-standing, familiar system to a new digital platform might feel overwhelming for many members. We needed a solution that maintained accessibility for those who preferred traditional methods while gently guiding them toward a more efficient online ordering process.”
“Switching from a long-standing, familiar system to a new digital platform might feel overwhelming for many members. We needed a solution that maintained accessibility for those who preferred traditional methods while gently guiding them toward a more efficient online ordering process.”
Solution
Solution
After assessing their needs, we developed a custom online ordering platform that seamlessly integrated with the existing PDF-based system and included a secure login for Castle members. This dual approach enabled users to place orders directly on the website while still having the flexibility to download and submit PDF forms.
After assessing their needs, we developed a custom online ordering platform that seamlessly integrated with the existing PDF-based system and included a secure login for Castle members. This dual approach enabled users to place orders directly on the website while still having the flexibility to download and submit PDF forms.
Conclusion
Conclusion
The project successfully streamlined the ordering process, enhancing overall member experience. Feedback from Castle Building Centres Group indicated high satisfaction with the new system's ease of use and the flexibility it provided, successfully processed 7 orders in the first three months.
The project successfully streamlined the ordering process, enhancing overall member experience. Feedback from Castle Building Centres Group indicated high satisfaction with the new system's ease of use and the flexibility it provided, successfully processed 7 orders in the first three months.
